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Returns

What to do if you wish to return a product under warranty?

01. Please contact Aban Technology's customer service team who can usually resolve any problems you may have over the telephone on: 0161 839 2640.

02. DOWNLOAD DE RMA FORM

03. If we could not resolve the issue, then please download the correct 'Returns Form' via the below links and
enclose the fully completed form with the returned item.

• General Returns Form - Download Here
• eBay Returns Form - Download Here 


03. On receipt of your returned item we then book in the returned products, test them, then depending on the test result, we will either repair, replace or credit or return the products to you under the terms of the warranty.

Important:
All products must be returned to us in its undamaged original packaging, including all accessories, user manuals and CDs etc.

Please ensure that you carefully package the items in a robust box, with sufficient protection to ensure no items are damaged during transit. Our warranty policy is 12 months ‘return to base’ (excluding monitors, see below). 

Monitors:

Faulty monitors maybe returned to us within the first 28 days from the date of purchase, after which time all monitors are covered by the manufactures own 3 year warranty. If a problem arises after 28 days you will need to contact the manufacture direct, details of which can be obtained from the manufactures own website.

Hanns G
http://www.hannsg.com/SG/EN/Index.aspx

AOC
http://www.aoc-europe.com/en/home.html

Edge10
http://www.edge10.com

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TRADE AVAILABLE

Login for Trade prices

If you are a regular buyer of CCTV, Fire, Alarm, Intercom, Entry Systems or equipment, for trade purposes or you are a registered security business or installer, then you may be eligible to apply for Aban Technology’s trade account which offers our confirmed trade buyers discounted prices, loyalty bonuses and special promotions.

These benefits are subjective and eligibility will be considered after passing certain criteria.

Please login here or fill our trade form.

 

BUY QUANTITIES

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BUY QUANTITIES

Buy in Quantities

If you are a regular buyer of CCTV, Fire, Alarm, Intercom, Entry Systems or equipment, for trade purposes or you are a registered security business or installer, then you may be eligible to apply for Aban Technology’s trade account which offers our confirmed trade buyers discounted prices, loyalty bonuses and special promotions.

These benefits are subjective and eligibility will be considered after passing certain criteria.

Please login here or fill our trade form.

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